One of the common frustrations of mall-goers today is pay parking. Imagine this: you go to the mall to shop, dine, or even just buy essentials. You’re already spending your money inside their establishments, yet you still need to pay extra just to park your car.
This raises the big question: Should customers really be charged for parking when they’re already patronizing the mall?
On one side, mall management argues that parking areas need maintenance, security, and proper management—which all cost money. Pay parking, they say, helps sustain these operations and avoids congestion by discouraging non-customers from occupying the space.
But from a customer’s perspective, it feels like an extra burden. After all, you’re visiting their mall, supporting their tenants, and boosting their sales. Shouldn’t parking be part of the service they offer to make the customer experience more convenient? Some even argue that free parking should be the standard benefit of being a loyal mall-goer.
In the end, it all boils down to balance: maintaining order and sustainability for malls, while making customers feel valued and not overcharged.
👉 What do you think? Do malls have the right to charge for parking, or should parking be free for everyone who supports their businesses?
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